Refund Policy
Last updated: September 11, 2026. We offer a 30-day money-back period for consultation purchases.
1. 30-Day Money-Back Period
Immigration Answers Help offers a 30-day money-back period. If you are not satisfied with your purchase or change your mind, you may request a full refund within 30 calendar days of the original order date. This policy does not limit any refund or cancellation right provided by applicable law.
2. How to Request a Refund
Immigration Answers Help is the seller and merchant of record for your order, and we handle all refund requests directly. To request a refund, email mycornerstonelawpartners@gmail.com or use our contact page with the email address, consultation reference number, and payment receipt associated with your order.
3. Appointment Changes and Missed Consultations
If you need to reschedule, contact us at least 24 hours before the appointment where reasonably possible. A late cancellation or missed appointment does not remove your right to request a refund during the 30-day period. We may offer rescheduling as an alternative, but you are not required to accept it instead of an otherwise eligible refund.
4. Processing and Timing
We review refund requests promptly and approve eligible requests within five business days. Approved refunds are issued through Stripe, our payment processor, back to the original payment method. Bank and card processing times vary, so the credit may take several business days to appear. We may contact you to confirm order or payment details and prevent fraud.
5. Questions
For questions about this policy, contact Immigration Answers Help at mycornerstonelawpartners@gmail.com. Payment processing is also subject to Stripe’s consumer terms.